Terms and conditions

Terms and Conditions

1. Introduction

1.1 Purpose of the Terms These Terms and Conditions (the "Terms") govern your use of our online casino services, including but not limited to any games or other products offered on our website or mobile app (collectively referred to as the "Services").

1.2 Acceptance of Terms By accessing, registering with, or using the Services, you acknowledge that you have read and agree to be bound by these Terms.

1.3 Age and Legal Restrictions You must be at least 18 years old (or the age required by your jurisdiction) to use our Services. You warrant that you are of legal age and capable of entering into binding contracts.

2. Account Registration

2.1 Eligibility To register an account with us, you must provide accurate information about yourself, including but not limited to your name, date of birth, address, and phone number.

2.2 KYC and Verification Requirements You agree to undergo Know Your Customer (KYC) verification upon request, which may include providing identification documents or other proof of identity. We reserve the right to request additional information to comply with regulatory requirements.

2.3 Responsibility for Account Security You are responsible for maintaining the confidentiality and security of your account login credentials and for any activity that occurs on or through your account.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods We accept various payment methods, including but not limited to Visa, Mastercard, Revolut, Apple Pay, Google Pay, Astropay, Blik, MiFinity, Skrill, Neteller, PaysafeCard, Trustly, and cryptocurrency.

3.2 Minimum and Maximum Limits The minimum deposit amount is €4, while the maximum withdrawal amount may vary depending on your account type or status. Please refer to our website for specific details.

3.3 Processing Times and Fees Deposits are typically processed instantly, while withdrawals may take up to 30 minutes to 3 business days, depending on the method chosen. We do not charge fees for deposits but may impose charges for certain withdrawal methods.

3.4 Anti-Money Laundering Policy We adhere to strict anti-money laundering (AML) policies and procedures to prevent illegal activities. You agree to comply with our AML requirements and not engage in any activity that could be considered money laundering or other illicit behavior.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited Bonuses will be credited to your account as per the promotional terms, which may include bonus codes or specific deposit amounts.

4.2 Wagering Requirements To withdraw any winnings from a bonus, you must meet our wagering requirements, which are 50x the bonus amount for certain bonuses and promotions.

4.3 Expiry and Abuse Clauses Bonuses and promotions have specific expiration dates and may be subject to abuse clauses, including but not limited to maximum bet limits, game restrictions, or self-exclusion.

5. Gameplay and Fairness

5.1 RNG Usage We use Random Number Generators (RNGs) to ensure fair outcomes in our games. You acknowledge that the outcome of each game is independent and solely determined by chance.

5.2 Game Malfunctions If a game malfunctions or becomes unavailable, we reserve the right to suspend or cancel your account until the issue is resolved.

5.3 Limits on Play and Responsible Gaming Tools We offer various responsible gaming tools, including deposit limits, session duration limits, loss limits, time-outs, and self-exclusion options. You agree to use these tools responsibly and not circumvent them.

6. Responsible Gambling

6.1 Self-Exclusion Options You may opt for self-exclusion from our Services at any time, which will suspend your account for a specified period or indefinitely. Please contact our support team to initiate the self-exclusion process.

6.2 Deposit, Wager, and Session Limits We offer deposit limits, wager limits, and session duration limits to help you manage your gaming habits responsibly. You agree to adhere to these limits and not attempt to circumvent them.

6.3 Help and Support Links We provide various resources for responsible gaming, including links to support organizations and self-help tools. Please refer to our website or contact our support team for more information.

7. Prohibited Activities

7.1 Bonus Abuse You agree not to engage in any activity that could be considered bonus abuse, including but not limited to bonus hunting, account sharing, or using third-party software to manipulate gameplay.

7.2 Fraud, Collusion, or Manipulation You agree not to attempt to defraud us, collude with other players, or manipulate the outcome of games in any way.

7.3 Use of Bots or Automated Systems You agree not to use bots or automated systems to play our games or interact with our Services in any way.

8. Account Suspension and Closure

8.1 Voluntary Account Closure You may close your account at any time by contacting our support team, but please note that this may affect your ability to access certain bonuses or promotions.

8.2 Breach of Terms We reserve the right to suspend or close your account if we suspect you have breached these Terms, including but not limited to bonus abuse or prohibited activities.

8.3 Inactivity and Dormant Accounts We reserve the right to suspend or close accounts that are inactive for an extended period or meet our criteria for dormant accounts.

9. Privacy and Data Protection

9.1 Information Collected We collect various information about you, including but not limited to your name, email address, phone number, date of birth, and payment details.

9.2 Use and Storage of Personal Data We use your personal data for the purposes of providing our Services, communicating with you, and complying with regulatory requirements. We store your data securely in accordance with applicable laws and regulations.

9.3 GDPR Compliance (if applicable) We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws to ensure that your personal data is handled responsibly.

10. Limitation of Liability

10.1 Losses We are not liable for any losses or damages arising from your use of our Services, including but not limited to losses related to gameplay, deposits, withdrawals, or bonuses.

10.2 System Errors We reserve the right to suspend or close accounts that experience system errors or other issues affecting gameplay.

10.3 Third-Party Links You acknowledge that we are not responsible for any content, products, or services offered by third-party websites or applications linked from our website.

11. Amendments and Updates

11.1 Right to Modify the Terms We reserve the right to modify these Terms at any time without prior notice. Please refer to our website for updates on our Terms and Conditions.

11.2 Notification of Changes We will notify you of significant changes to these Terms, but it is your responsibility to regularly review our website for updates on our Terms and Conditions.

By continuing to use our Services after we have posted any updates or modifications to these Terms, you acknowledge that you agree to the revised Terms.